Permitting software for city and county building departments

GovAxle integrates with your existing systems to modernize workflows and deliver the online experience residents expect.

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From application to issuance

Admins configure forms, routing, roles, and templates so the same stages fit how your department works—no engineering required.

  1. 1 Intake
  2. 2 Plan review
  3. 3 Corrections
  4. 4 Payments
  5. 5 Scheduling
  6. 6 Inspections
  7. 7 Issuance

What admins control Configure without engineering

  1. 1 · Intake — Application forms, conditional fields, and required documents by permit type.
  2. 2 · Plan review — Review queues, assignments, and templates that match how your team examines plans.
  3. 3 · Corrections — Correction cycles, applicant messaging, and resubmission rules so issues are tracked clearly.
  4. 4 · Payments — Fee schedules and routing to your county’s payment process or preferred processor.
  5. 5 · Scheduling — Inspection types, availability, and how appointments appear for staff and residents.
  6. 6 · Inspections — Field checklists, inspector roles, and sign-off steps your jurisdiction requires.
  7. 7 · Issuance — Final approval rules, permit output templates, and audit visibility into who acted and when.

Integrations

GovAxle is built to fit into your tech stack. Connect Esri GIS, Stripe or your county payment processor, Bluebeam for plan review, and your identity provider—without ripping out what already works.

Systems connecting to a central permitting hub GIS Data & maps SSO Identity Pay Payments Docs Plan review GOVAXLE Permitting hub

GIS

Esri ArcGIS and compatible platforms. Parcel lookup, address validation, map integration—plus API access for CRM or back-office systems.

Payments

Vendor-neutral. Connect with providers such as Stripe or route fees through your county’s preferred processor.

Document Management & Plan Review

Bluebeam for markup and corrections. Integrates with your document workflow.

SSO / IAM

Standards-based authentication. Integrate with your identity provider.

SOC 2 Type II certified

GovAxle has completed a SOC 2 Type II audit. We maintain controls for security, availability, and confidentiality—and we renew our commitment through ongoing audits.

  • Encryption at rest and in transit
  • Role-based access control (RBAC)
  • Full audit trail visibility
  • Ongoing monitoring and incident response
AICPA SOC 2 Type 2 for Service Organizations

Why modern permitting matters

Approximately 88% of U.S. metro areas gained population between 2023 and 2024.

— U.S. Census Bureau

Three out of four residents use digital tools to interact with local government; 39% plan to increase digital engagement.

— CivicPlus 2025 RSAT

In a Seattle audit, 66% of permitting applicants reported dissatisfaction with the process.

— Seattle City Auditor

Sources: Census Bureau | CivicPlus | Seattle City Auditor

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See how GovAxle can work for your jurisdiction.